Respond text template on FEEDBACK FORM:

Please use template text following the categories below:

1. Sign up Digi:

Hi [Name], thank you for the interest in Digi service. We will contact you shortly by tel.number provided in submission Feedback form by you.
Kind regards,
Digi Operator

2. Complain:

Hi [Name], thank you for your feedback. Refer to your request could you please specify your complaint:

- [Input your question]?
- [Input your question]?
- [Input your question]?

We are looking forward to get your prompt reply and to solve your issues

Digi Operator

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Hi [Name], thank for your feedback, refer to your request we’d like to call you for more details of complaining issue. Please be aware that our operator will contact you shortly

[You can input time frame you will call, ex: our operator will call you today at 10:00am – 10:10am] Thank you for your support,
Kind regards,
Digi Operator

3. Suggestion:

Hi [Name], thank for your suggestion!

Digi team highly appreciate your value comments/ideas and suggestion!
We will do our best to satisfy your needs
Digi Operator

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4. Request:

- Request p2push:

Hi [Name], thank you for your request
Please stay tune on p2push.net website for your request content release.
Thank for support Digi.
Digi Operator

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Hi [Name], thank you for the request, as requested we've checked on our content and have found that this file exists on website already, please kindly check following link: [URL Link to file].
Thanks for supporting Digi and sharing your content with others!
Digi Operator

- Request Digi movies/Digi Box:
Hi [Name], thank you for your request
Please stay tune on p2push.net website for your request content release.
Thank you for supporting Digi and sharing your content with others!
Digi Operator

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Hi [Name], thank you for the request.

We've checked our content and found that this movie/clips exists on website already,
please kindly check the following link: [URL Link to file].
Thanks for supporting Digi and sharing the contact with others
Digi Operator

- General request that we will keep as consideration:
Hi [Name], thank you for your request, we will take it into consideration shortly
Thanks for supporting Digi and your entertainment content sharing with others.
Digi Operator

Content of Replies Template

Acknowledging receipt of an enquiry/request
- Thank you for your feedback …( with complaints/suggestion/comments)
- Refer to your enquiry ...
- We confirm the receipt of your feedback form and inform you that ...

Explaining action taken as a consequence of the enquiry
- After we checked/looked into/investigated the problem ...the possible solution could be...

Making suggestions / justifying recommendations / pointing out pros and cons / hedging
- The best choice would be … since ...
- I highly recommend … as / due to the fact that ...
- ... would probably be more suitable because ...
- ... seems to suit you better although ...
- Perhaps you should choose … even though ...
- I suggest that you (should) choose ...
- I recommend this item since ...
- In view of the fact that ..., I would strongly recommend ... as ...

Apologizing and rejecting proposals - We appreciate your firm’s need for this information, we regret that ...
- Your proposal is interesting but we have to discuss that internally
- However, we find this matter/offer not suitable for us due to internal reasons
- We are concerned that ...

Stipulating action requested or to be taken
- We shall arrange for ... by ... at the latest.
- We shall see to it that ...
- Our company will arrange for ...

Establishing goodwill and suggesting contact
- We hope this suggestion/information will be useful to you.
- We hope this information will prove useful to you.
- We hope that this information will help you to make decisions on your order.
- We look forward to hearing from you.
- We look forward to receiving your confirmation of ...
- We look forward to doing business with your company in the future ...
- Please feel free to contact us again if you have any further queries on ...
- Please contact us on 27615432 if you need further information.
- Please do not hesitate to contact us on 27615432 if I can be of further assistance.